FAQs

Our standard residential plan includes weekly visits, which keep your water chemistry stable, equipment running properly, and your pool consistently swim-ready. We also offer twice-weekly service for high-usage pools or heavy debris areas.

Every visit includes:

• Skimming the surface
• Brushing walls, steps, and tile line
• Vacuuming as needed
• Water chemistry testing & balancing
• Emptying pump & skimmer baskets
• Checking equipment performance
• Notifying you of issues or repairs needed

You also receive logs or updates of each visit.

No — most clients are not home. We service your pool, secure your gate, and send updates if anything needs attention.

A Green-to-Clean conversion typically takes 1–3 days, depending on severity. We follow a specialized process of shock treatments, filtration, brushing, vacuuming, water testing, and circulation work to restore clarity safely.

Pool chemicals are included in most weekly plans. Specialized treatments (algaecides, metal removers, phosphate treatments) may have small additional fees depending on severity.

If we notice equipment issues (pump noise, low flow, leaking valves, etc.), we will notify you immediately and provide repair options before doing any work.

Yes — we specialize in high-traffic commercial and community pool care with multi-visit weekly plans, chemical logbooks, inspection preparation, and rapid emergency response.

Visit frequency depends on code requirements, property use, and bather load, but most commercial pools require 2–4 visits per week, sometimes daily during peak season.

Yes — we maintain digital or written chemical logs, notify managers of compliance issues, and help prepare for health inspections.

Absolutely. We offer portfolio management with unified reporting, consistent scheduling, and discounted multi-property pricing.

Yes — we provide professional pressure washing for:

• Commercial pool decks
• HOA sidewalks & walk paths
• Apartment breezeways
• Hotel pool areas
• Clubhouse exteriors
• Community common spaces

We professionally clean:

• Driveways
• Patios & lanais
• Pool decks
• Walkways & sidewalks
• Screen enclosures
• Exterior walls, fences, retaining walls
• Curbing & front entries
• Commercial outdoor areas

No — we use surface-appropriate pressure settings and pre-treatments to protect paint, texture, stone, and paver materials. Our technicians adjust pressure based on surface type.

Yes. Cleaning your pool deck, screen area and surrounding surfaces reduces algae spread into the water and helps maintain better chemistry.

No — as long as we have access to the areas being cleaned. We will notify you when service is complete.

Yes — ask about seasonal or annual bundles to keep your pool and outdoor surfaces looking their best.

We serve the entire Central Florida corridor between Orlando and Sarasota, including:

• Orlando
• Kissimmee
• Tampa
• Brandon
• Bradenton
• Sarasota
• Surrounding communities

Yes — we assign dedicated route technicians for consistency and familiarity with your pool.

Most new clients start within 3–5 business days after the initial assessment.

• Pumps & motors
• Heaters & heat pumps
• Filters (cartridge, DE, sand)
• Timers & automation panels
• Salt systems
• Lights
• Plumbing & valves

Yes — and we highly recommend it. VS pumps save up to 70% on energy costs and are quieter, longer-lasting, and often eligible for utility rebates.

Yes — we provide priority response for:

• Pump failures
• Cloudy or unsafe water
• Leaks
• Heater issues
• Health code violations

No — most services are billed monthly. We earn your business through consistent quality, not contracts.

Pricing depends on pool size, equipment type, debris levels, and water treatment needs. Most residential pools fall within a standard pricing range — a technician will confirm during your assessment.

We offer:

• Auto-pay
• Credit/debit cards
• ACH / bank payments
• Monthly invoicing for commercial accounts

Yes — we offer seasonal promotions and multi-service discounts for combined pool service + pressure washing.

Yes — unless heavy shocking or treatments were applied. If so, we will notify you with exact wait times.

• We secure your pool area
• Turn off equipment if needed
• Provide post-storm cleanup
• Restore chemistry & filtration as soon as conditions allow

Yes — each visit includes a visual inspection of drains, equipment, deck conditions, and circulation performance. Commercial clients also receive documented safety & compliance checks.